Frequently asked questions

Frequently Asked Questions about Latest Collection for retailers.

Do you have a question about Latest Collection, product data, brands, your point-of-sale system, or scanning products? Here you’ll find answers to the most frequently asked questions from retailers about using and integrating Latest Collection.

Quick answers to practical questions
Fully focused on retailers
Account, ordering, shipping, and support
Retailer bekijkt veelgestelde vragen van Latest Collection

For retailers

Help with your most frequently asked questions.

Practical answers Find the information you need quickly and easily
Grouped by topic From account creation and ordering to delivery and support
Are you having trouble figuring it out? In that case, we'll be happy to assist you personally, of course
01

Start

Using Latest Collection as a Retailer

What does “Latest Collection” mean for me as a retailer?

Latest Collection collects and organizes product data from fashion brands and makes the available information usable for retailers through connected point-of-sale systems and software partners. As a result, you’ll need to create product information yourself much less often.

Do I need to create an account with Latest Collection myself?

That depends on how your point-of-sale system is connected to Latest Collection. With many integrations, you log in to the partner portal, where you scan your items. The product data is then made available directly within your existing software.

How can I get started with Latest Collection?

First, check whether your point-of-sale system or software partner is already integrated with Latest Collection. If so, you can work with your vendor to figure out how to activate the integration, or send us a message, and we’ll follow up with our partner.

View Connected Systems
What benefits does Latest Collection offer me as a retailer?

First and foremost, TIME. In addition, there’s less manual data entry, a lower risk of errors, and faster access to useful product information such as barcodes, sizes, colors, and available product images—which means your collection is ready for sale sooner.

Can I automatically import product data into my point-of-sale system?

Yes. If your point-of-sale system or software provider is integrated with Latest Collection, available product data from connected brands can be used directly within your existing software. Depending on the integration, product information can, for example, be retrieved automatically after scanning a barcode.

02

Brands & Product Data

What information is available?

What product data is available through Latest Collection?

Depending on what a brand provides, the dataset may include barcodes, product codes, descriptions, sizes, colors, prices, product categories, and product images, among other things.

Is all the information for every brand always available?

No. The information available varies by brand and collection. Latest Collection can only provide data that has been supplied by the brand or via an available data source.

Are there any product images available?

Product images are available for many brands. This varies by brand and collection. When images are available, they can be used along with the product data via supported links.

What if a brand I sell isn't listed yet?

If a brand is missing, it can submit its product data to Latest Collection. You can also let us know which brands you're missing so we can look into it.

Can I check which of my brands are already available?

check, you can have your store's website reviewed and quickly see which recognized brands are already available in Latest Collection. You can also check the View all brands A-Z page.

Take the free brand check
03

Point-of-Sale System & Scanning

How does the data end up in my store?

Does Latest Collection work with any point-of-sale system?

Not every point-of-sale system is currently connected. Latest Collection works with a growing network of point-of-sale vendors, software partners, and platforms.

View Connected Systems
How does scanning an item work?

If your point-of-sale system supports this integration and the barcode is recognized by Latest Collection, your software can retrieve the available product information when the item is scanned. Exactly how this works varies by point-of-sale system.

What happens if a barcode isn't recognized?

It’s possible that the item isn’t available yet, that the brand hasn’t yet provided the relevant collection, or that the integration with your point-of-sale system requires additional verification. In that case, please contact your point-of-sale provider first.

04

Costs & Connection

What do I need to take care of?

Are there any costs associated with Latest Collection?

Yes, the starting price for Data-Only is €75 per month. The costs and subscription type may vary depending on your POS provider, the selected integration, and how Latest Collection is offered within your system. Your software provider can tell you which options are available to you.

Does my POS provider need to activate anything?

In many cases, yes. Because Latest Collection is used through your point-of-sale system or software solution, your vendor’s integration determines how the data becomes available within your environment.

05

Support

Where can I go with my questions?

Who should I contact if something isn't working in my point-of-sale system?

If your question concerns how the integration works within your point-of-sale system, please contact your POS vendor first. They can determine whether the issue relates to the software, the integration, or the available data.

What should I do if product data is incorrect or missing?

Please report this to your POS vendor or contact Latest Collection. Please include the brand, item number, and barcode. This will help us investigate the issue more quickly.

My question isn't listed here. What should I do now?

No problem. Please contact us and let us know what you're having trouble with. We'll be happy to help you or make sure you're directed to the right person.

Please contact us